Common Threats


Payment Fraud is an illegal act where a member’s debit or credit card’s information has been stolen, copied and counterfeited with the purpose of using the card to access your bank account. If a criminal obtains access to your bank account, the information can be used to steal your money or identity. The Criminal can then apply for credit cards under your name and make purchases online. These days the implementation of Chip and PIN technology give you more security, you should use chip technology whenever possible when using your card. If you think you may have been a victim of payment fraud call your local branch immediately.

Downtown Branch: 416-392-6868

Etobicoke Branch: 416-622-9300

How you can avoid debit and credit card fraud: -

  • Do not provide anyone with your debit or credit card PIN. This PIN is only for your use. Be cautious when giving out personal information, only give out your debit and credit card information to legitimate websites.
  • Keep your cards safe. Think of your debit and credit cards like cash, and make sure they are not stored out in the open.
  • When entering your PIN remember to use your body or hands to protect others from seeing your code.
  • Take advantage of our mobile app and online banking to monitor your statements frequently. Remember to report unauthorized transactions to your TMECU Branch.


A few types of cheque fraud include counterfeit cheques, forgery, and fraudulent cheques. Counterfeit cheques are imitation cheques, forgery is when stolen cheques are signed by someone other than the account holder and Fraudulent cheques are issued cheques that have had the beneficiary or amount changed before being deposited. If you deposit a cheque and transfer the money back to the person who issued the cheque it is also considered cheque fraud. If you are unsure about the legitimacy of a cheque, bring it into your local TMECU branch and we can verify its validity.

Always be wary who you accept cheques from and consider not spending the money from a cheque till it has been cleared. Electronic payments such as direct deposit, e-transfers, wire transfers and pre-authorized payments have more security features that paper cheques. If you do use cheques make sure they are in a secure location and notify your local TMECU branch if a cheque has been stolen or have gone missing. Lastly, always check your monthly statements to ensure the cheques you write, clear.


The TMECU mobile app is available for download on the Apple app store and Google Play and allows for fast and convenient banking at your fingertips. However, it is important to stay secure as mobile apps can never be 100% effective. Threats like phishing emails you open on your phone, malware and viruses can enter your phone if you are not careful enough. Never click “OK” or “Cancel” to close a window, instead get into the habit of clicking the red “X” to close a window or popup. Lastly, downloading “Free” music straight to your phone through file-sharing programs could have spyware or malware attached to the file, which could then corrupt your phones integrity.


Mortgage fraud is when an individual misrepresents or excludes information on a mortgage loan application to obtain a loan or larger loan that might not have otherwise been granted. This includes claims to higher income properties, false identification or false appraisals of property. Title fraud is a related type of fraud when a criminal assumes a homeowner's identity and assumes the title of the home where they can sell the property, obtain a mortgage on the property in the homeowner's name.

How to Protect yourself from real estate fraud:

  • Protect your personal information from thieves
  • Search your property at your land registry office and confirm your property title is in your name
  • Check your credit report regularly to see if someone has opened accounts in your name or applied for loans in your name.


Identity Theft or fraud is the process of stealing someone’s personal information and using it to assume their identity with the objective of gaining access to their resources, credit or other benefits in someone’s name. TMECU takes identity theft extremely seriously, we use a variety of security measures such as electronic security measures like passwords passcodes, and encryption. For more information on how the TMECU protects you from identity theft, see the Prevention & Safe Browsing page.


Malicious software (malware), spyware, worms, and Trojans are the same class of destructive viruses; just with different names. Nobody wants a computer virus. They can steal your personal information, take over your PC and use your computer to attack other people's computers. Your PC can become infected through email attachments, downloading infected content or visiting harmful websites.


Spyware is exactly what it sounds like – tracking software that is downloaded to your computer (without your knowledge) when you visit certain Internet sites. Secretly, it gathers information about you and your browsing habits. This information can be trivial or it can include passwords and personal data that you wouldn't want criminals to get their hands on. It can also interfere with user controls and disable legitimate anti-virus programs.

The best way to protect your computer against spyware is smart browsing. Stay away from sites that look unsafe and avoid streaming or downloading content from untrustworthy sources. Many anti-virus products offer targeted spyware solutions that inspect your operating system, installed programs, downloads, and files.


One of the most common viruses to watch out for is known as scareware. These scams pop-up on your screen and display alarmist warnings, telling you a virus has invaded your computer. Scareware prompts you to download (and often pay for) fake anti-virus software to remove the non-existent viruses. Scareware is a scam that tries to trick you into paying money in exchange for nothing.

You can protect against scareware by keeping your anti-virus software up-to-date and by being judicious about what you choose to download to your computer. You should also familiarize yourself with the interface of your legitimate anti-virus program, so you won't be fooled if one of these pop-ups appears.


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